Update from our Kit Supplier
Our kit supplier have asked us to pass on some important information to Members...
We are aware that many of you have experienced issues when purchasing kit from our web store https://eghockey.org.uk/collections/club-kit
Our kit supplier is working as fast as they can to fulfil orders and have asked us to pass on the following information.
- September – October are the busiest two months of the season with over 75% of kit being ordered in these months
- Due to a lack of shipping containers and the backlash of Covid many products are out of stock
- The supply chain is taking twice as long at the moment due to staff shortages around the world
- We aim to fulfil your order within 10 working days but maybe longer in peak times and when items are out of stock. The courier times are displayed when you check out ( that is the time it takes for the courier to deliver to you)
- Please don't return any personalised items as they can't be refunded
Please bear with us in these busy times and we will fulfil your kit order as fast as we can. It often takes us longer if we have to deal with a lot of queries asking where orders are.